Hello again everybody!
I have a question as always and I want to share an experience I had. I would like to know your thoughts about it.
I’m a paper person, still in this era. I have like 5 paper notebooks that I use for different proposes: drawing designs, notes from my work, other drawings, to do lists, family, etc, etc… I just love to draw and sketch by hand. I’m of course not the only one, and this is the reason a start-up in Norway developed the remarkable tablet:
Perhaps you heard about it.
Some people recommended to me, I thought this is just amazing! Especially the archiving of some notebooks, always difficult to throw away after a couple of years… I make photos of some pages and keep some … but not an easy process.
I bought it, despite the price (very expensive!) but I just had some hardware budget within my company. And here is the thing:
The first thing you have to do when you open the tablet is to connect to the cloud service they offer for free (outsourced by …guess who: yes, google) Yes. They sync all your doc, data, you even can share notes online with other users… Till 8G is free then you will have to pay…
I read the privacy rules and the agreement to the cloud service. And I didn’t have to ask you guys if was secure or not. It was very clear that they keep everything and that they will use it ‘for their marketing proposes and better service…’’ or something like this in nice and legal words. En fin…
Of course, I didn’t connect to their cloud. In their website, they explain that it is possible to avoid the use of their cloud and then you could keep the information in the storage capacity of the remarkable tablet (8G). I thought: this is not an option, I was enthusiastic about the advantages of always being able to pass the drawings/sketches or notes to my computer and work them further or archiving them properly in my hard disks or a trusted server.
I sent an email to the client service asking if I was able to transfer files to my computer not having to pass through their cloud service. They took 3 weeks for replying!
Here below their answer:
Sorry for the late reply, my colleague accidentally closed your first ticket without answering your question in the second email. This won’t happen again and we are very sorry!
You don’t have to use our cloud function, and I urge you not to if you have very sensitive data.
You can use the USB web interface to transfer files between your computer and your reMarkable in a safe way.
Your reMarkable Team
For the ones that do not have time to click on the link they sent here what they say:
Transfer files with a USB cable to reMarkable
How to transfer files through a USB cable with reMarkable (without Wi-Fi).
NB: This functionality is currently experimental, as we haven’t fully implemented it yet. We will work to improve how this works and looks in future software updates.
How to enable USB transfer on your reMarkable tablet:
Open Settings, and then Storage settings.
Here you’ll see the choice Enable USB web interface. Enable this.
Then, connect the device with a USB cable to your computer.
Open a browser window on your computer and enter the address 10.11.99.1.
This will show you a web window of the content on your device, and you can drag and drop content into this window to transfer epub and PDF files onto the device.
Even though this happens in a browser window, the file transfer happens through the USB cable, and not over Wi-Fi. You don’t need to be connected to the cloud to use this functionality.
I received this email yesterday.
I asked again if it is possible to transfer the files I make on the tablet to my computer (not clear enough for me) and if it is secure (or end to end encrypted) to use the address number they give.
As I’m not a ‘digital-tech’ person, can someone tell me if this option they offer will be secure?
I think that we really suck as Society if we can’t have privacy about our personal notes!! This is kind of too much…
Sorry for the long text! Thanks for your feedback.